Roommate – Sarah Jos Beauty Chateau

Welcome to Sarah Jo's Beauty Chateau

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Welcome beautiful enthusiast!

We know you enjoy the sweet thrill of discovery, the liberating rituals of self-care, and the satisfying glow that comes with success. So we open our doors to you to become our Roommates!

Who is a Roommate?

Roommates of Sarah Jo are our much esteemed customers and subscribers who are obsessed with the journey of reaching perfection in beauty.

Why become a Roommate?

As a roommate in the Sarah Jo’s Beauty Chateau, the Chateau offers you exclusive benefits. You get:

To accumulate points to get Special Discounts during our Give-Back Promos where you gain points for purchases and orders
Weekly email filled with amazing Tips for Beauty and Hair Care
Notifications for the sought after Flash Sales
Referral Bonuses where you earn by referring your family, friends and acquaintances to our Chateau

And so much more benefits that will be open to our esteemed Roommates

Register with us, subscribe to our inspirational Newsletters and join other amazing beauty enthusiasts of all ages, genders, skin tones and abilities.

Color the sky with beauty as you transcend all barriers of beauty!

Remember:

Break limits, Transcend and Shine brighter than the star you are!

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Sara Jo’s Beauty Chateau (“we” and “us”) is the operator of (http://SarahJoBeautyChateau.com/) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

How does Sara Jo’s Beauty Chateau ship items?
We only ship packages United States Postal Service (USPS).

How long does shipping take?
We usually ship your products out once your payment has cleared, which usually takes 5-7 business days (weekends are not business days). As a result of the current Covid-19 Pandemic or high volume of order shipping could take from 10-14 business days. We apologize for the inconvenience and thank you for your patience.

Does Sara Jo’s Beauty Chateau ship to PO Boxes?
Unfortunately, at this time we do not ship to P.O. Boxes; we only ship to the address provided with the payment method.

Your Package delivery?
Please be aware that orders could arrive in multiple packages.

My Delivery Time Exceeded?
If delivery time has exceeded the forecasted time, please contact us so that we can investigate.

Tracking Notifications?
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Parcels Damaged in Transit?
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Sales Tax?
Sales tax has already been applied to the price of the goods as displayed on the website.

Insurance?
Parcels are insured for loss and damage up to the value as stated by the courier.

Process for parcel damaged in-transit?
We will process a return and/or exchange replacement as soon as the courier has completed their investigation into the claim. NO REFUNDS.

Process for parcel lost in-transit?
We will process a replacement as soon as the courier investigates and deemed the parcel lost.

Customer service?
For all customer service inquiries, please utilize our contact form.

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